OL97: Updated Awfxcg32.dll to Fix IPF Exiting Outlook

Last reviewed: February 6, 1998
Article ID: Q174926
The information in this article applies to:
  • Microsoft Outlook 97

SUMMARY

An updated Awfxcg32.dll file that prevents the error message "Outlook Caused an Invalid Page Fault in Awfxcg32.dll" when you exit Microsoft Outlook 97 is available.

The following file is available for download from the Microsoft Software Library:

 ~ Awfxcg32.exe (size: 67196 bytes) 

For more information about downloading files from the Microsoft Software Library, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q119591
   TITLE     : How to Obtain Microsoft Support Files from Online Services


MORE INFORMATION

The following is the contents of the Readme.txt for the updated Awfxcg32.dll. This file corrects a problem which may occur when you exit Outlook if you have the Microsoft Fax service in your Profile. You can obtain this Readme.txt file by downloading Awfxcg32.exe from the Microsoft Software Library and extracting its contents.

     --------------------------------------------------------
        Microsoft Outlook 97 README for Awfxcg32.exe
                 October 1997
     --------------------------------------------------------
         (c) Copyright Microsoft Corporation, 1997


INTRODUCTION

When you quit Microsoft Outlook 97, you may receive the error:

   OUTLOOK caused an invalid page fault in module AWFXCG32.DLL at
   0137:7f7ef389.

The file Awfxcg32.exe contains an updated version of the Awfxcg32.dll which you can use to fix this problem. Awfxcg32.exe contains the following files:

   Awfxcg32.dll   Version 4.0.963   116,224 Bytes
   Readme.txt     Information and instructions

INSTALLATION

To install the Awfxcg32.dll file, download and expand the Awfxcg32.exe file, rename the existing Awfxcg32.dll on your computer, and then copy the new Awfxcg32.dll to the Windows\System folder.

Expanding Awfxcg32.exe

If you have not expanded Awfxcg32.exe by double-clicking it, follow these steps:

  1. Download or copy the Awfxcg32.exe file into an empty folder on your hard disk.

  2. In Microsoft Windows Explorer, double-click Awfxcg32.exe to expand it.

    The two files listed in the "Introduction" section are extracted.

Renaming Awfxcg32.dll

Because the Awfxcg32.dll file may be in use by various Windows programs, remove the file when you are not using Windows (in MS-DOS(R) mode). To do this, follow these steps:

  1. Click Start on the taskbar, and then click Shut Down.

  2. In the Shut Down Windows dialog box, click to select "Restart the computer in MS-DOS mode," and then click Yes.

  3. At the MS-DOS prompt, type the following

          cd\windows\system
    

    and then press ENTER to change to the System folder.

  4. Type the following

          ren awfxcg32.dll awfxcg32.old
    

    and press ENTER to rename the Awfxcg32.dll file.

  5. Type the following

          exit
    

    and press ENTER to return to Windows.

Copying Awfxcg32.dll into the System Folder

  1. Click Start, point to Programs, then click Windows Explorer.

  2. Click the plus sign (+) beside the Windows folder to display its contents.

  3. Click the folder that contains the updated Awfxcg32.dll file.

  4. Using the mouse, drag the Awfxcg32.dll file to the System folder located within the Windows folder.

  5. On the File menu of Exploring, click Close.

  6. Click the Start button, click Shut Down, click Restart the computer, and then click Yes.

SUPPORT

For more information about this problem in Microsoft Outlook 97, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q175314
   TITLE     : Outlook Caused an Invalid Page Fault in AWFXCG32.DLL

Your use or modification of Awfxcg32.exe is at your own risk. Microsoft provides the content of Awfxcg32.exe "as is" without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose. Microsoft does not support modifications to Awfxcg32.exe or its contents to suit specific customer requirements.


Additional query words:
Keywords : IntpBrows EvnGpf kbfile
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kberrmsg
Solution Type : kbpatch


THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: February 6, 1998
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.