OL97: Recurring Task Request Does Not Update in Senders List

• Microsoft Outlook 97

SYMPTOMS

In Microsoft Outlook 97 the "Keep an updated copy of this Task on my Task List" is unavailable and a task request that you assigned to another user does not update in your task list.

CAUSE

You have assigned a recurring Task.

RESOLUTION

To track assigned tasks you must assign each occurrence as an individual task.

MORE INFORMATION

When you send a recurring Task Request, individual occurrences of the Task Request are generated, one at a time, in the assignee's Task list. That is, when the assignee marks an instance of the recurring Task as complete, Outlook generates the next occurrence of the Task. However, only a single task record representing the recurring series is stored in the sender's Task List. Therefore, Outlook does not send a status message until the entire series is completed.

Steps to Reproduce the Problem

1. On the File menu, point to New and click Task Request.

2. Fill in the To and Subject lines and click to select "Keep an updated copy of this task on my Task List."

3. Click the Recurrence button on the toolbar.

4. Click Daily and End After 3 Occurrences, and then click OK.

5. Notice that "Keep an updated copy of this Task on my Task List" is now unavailable (dimmed).

6. Click Send.