PC Forms: Err Msg: Another Application Denied Your Request

• Microsoft Electronic Forms Designer, version 1.0, running with Microsoft Mail for Windows, versions 3.0 or 3.2

SYMPTOMS

When you use Microsoft Electronic Forms Designer with Microsoft Mail for Windows, you may receive the following error message when you exit Mail:

   Another application has denied your request

CAUSE

This error message is presented when a MAPI application is running and you close the Mail client by choosing Exit And Sign Out.

RESOLUTION

To solve this problem, close any open MAPI applications (including electronic forms) before you sign out of Mail. There is currently no way for custom commands, messages, or other MAPI applications to be informed that a sign out request has been made in Mail 3.0 or 3.2.

STATUS

Microsoft has confirmed this to be a problem in version 1.0 of Microsoft Electronic Forms Designer. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.