X400: Err Msg: ERROR 3 (Layer): Open Failed

 Last reviewed: February 19, 1998
Article ID: Q102748
3.20 MS-DOS kb3rdparty kbtlc

The information in this article applies to:

  • Microsoft Mail Gateway to X.400, version 3.2

SYMPTOMS

Version 3.2 of Microsoft Mail Gateway to X.400 may give this error on an outbound connection: 

   ERROR 3 (layer): Open failed.
The gateway failed to initialize the protocol stack for an outgoing call. An earlier message may indicate the problem.

CAUSE

This error may occur during an attempt to connect to a remote message transfer agent (MTA). Some possible reasons for this error are:

  • The remote MTA is busy and is not accepting any calls.
  • An incorrect X.25 number is specified for the remote MTA.
  • An incorrect X.25 user data field is specified for the remote MTA.
  • An invalid X.25 facility is specified for the remote MTA.
  • There are not enough logical sessions between the MTA and the EiconCard. The number of logical sessions between the MTA and the EiconCard is determined by the n parameter specified in the following command: 

          nabios rdr <computername> /n

    To determine if there are enough logical sessions available, run the ECSTATUS program on the computer with the EiconCard.

RESOLUTION

Check whether the TP4 or the X.25 drivers are loaded. For X.25, also check whether the EiconCard server machine is running.

Additional reference words: 3.20 ErrMsg
KBCategory: kb3rdparty kbtlc
KBSubcategory: MailGWX400

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: February 19, 1998
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.