The information in this article applies to:
- Microsoft Mail Remote for Windows, version 3.2
SUMMARY
Microsoft provides a replacement for the MSRMTUI.DLL that is included with
version 3.2 of Microsoft Mail Remote for Windows.
For complete information about obtaining and installing the MSRMTUI.DLL
file, see the following sections:
- To download the updated file
- To update your MSRMTUI.DLL file
MORE INFORMATION
This update contains MSRMTUI.DLL, a replacement for the MSRMTUI.DLL file
that is included with version 3.2 of Microsoft Mail Remote for Windows.
This replacement file provides additional enhancements to the original
MSRMTUI.DLL file that resolve the following problems:
- The address list becomes corrupted when it is updated twice in the
same session of Mail Remote for Windows.
- If the user forgets his or her password or if the password is
changed while the remote driver is in use, the password cannot be
reset.
NOTE: To resolve this problem, two files must be updated: the
MSRMTUI.DLL file (included in this update) and the ADMIN.EXE
file provided in the Microsoft Mail for PC Networks version 3.2a
Update. For details on this procedure please see the "To reset the
password for a Mail Remote for Windows user" section below.
- Invalid extended information may be displayed when you are
obtaining details on a user from the Global Address List. The
invalid information consists of default template fields associated
with a postoffice other than the one on which the user's account
resides. This condition can occur if customized user template *.TPL
files are present on the remote user's workstation. Another
possible symptom of this condition is receiving one of these
messages when you are obtaining details on users from the GAL: "A
GLB file on your server is corrupt" or "Address is no longer
valid." The updated MSRMTUI.DLL file (included in this update)
will prevent the customized user template *.TPL files from
being copied to the remote user's workstation.
NOTE: To remove the customized user template *.TPL files from an
existing installation of Mail Remote for Windows, the user must
first follow the "To replace your MSRMTUI.DLL file" procedure
outlined below to install the updated MSRMTUI.DLL file, and then
follow one of the procedures outlined in the "To update your address
lists" section to obtain new address lists from the postoffice.
- A message remaining in the Outbox could be misdirected if the remote
address book was updated without uploading messages. The client will
now check for the outbound messages prior to updating the address book.
To ensure this fix works correctly, the following DLLs must be upgraded
in conjunction with this DLL:
MSRMT.DLL version 3.2.4013
MSRMTCN.DLL version 3.2.4013
MSRMTSU.DLL version 3.2.4013
MSRMTTR.DLL version 3.2.4013
To download the updated file
You can find MSRMTUI.EXE (size: 95915 bytes)
, a self-extracting file, on the following
services:
- Microsoft's World Wide Web Site on the Internet
On the www.microsoft.com home page, click the Support icon.
Click Knowledge Base, and select the product.
Enter kbfile MSRMTUI.EXE (size: 95915 bytes)
, and click GO!
Open the article, and click the button to download the file.
- Internet (anonymous FTP)
ftp ftp.microsoft.com
Change to the Softlib/Mslfiles folder.
Get MSRMTUI.EXE (size: 95915 bytes)
- The Microsoft Network
On the Edit menu, click Go To, and then click Other Location.
Type "mssupport" (without the quotation marks).
Double-click the MS Software Library icon.
Find the appropriate product area.
Locate and Download MSRMTUI.EXE.
- Microsoft Download Service (MSDL)
Dial (206) 936-6735 to connect to MSDL
Download MSRMTUI.EXE (size: 95915 bytes)
For additional information about downloading, please see the following
article in the Microsoft Knowledge Base:
ARTICLE-ID: Q119591
TITLE : How to Obtain Microsoft Support Files from Online
Services
After you download MSRMTUI.EXE to a clean directory, run it (by typing
"msrmtui" at the MS-DOS prompt) to extract the contents of the file.
You should receive the following files:
MSRMTUI.DLL (165,136 bytes, dated 06-15-95, 6:36 P.M.)
README.TXT
To replace your MSRMTUI.DLL file
- At the MS-DOS command prompt, type the following and press ENTER
copy <path>:\msrmtui.dll <destination>
where <path> is the drive and directory where you ran the self-
extracting MSRMTUI.EXE file and <destination> is the drive and
directory where your MSRMTUI.DLL file currently resides. For example,
if you ran the self-extracting file from the TEST directory on
drive D, and your MSRMTUI.DLL file is located in the Windows SYSTEM
subdirectory on drive C, type the following command:
copy d:\test\msrmtui.dll c:\windows\system
To update your address lists
Perform one of these procedures if you want to remove the customized
user template *.TPL files from an existing installation of Mail Remote
for Windows:
- Update the address lists by using a modem connection to the
postoffice established through the Mail Remote user interface:
1. From the View menu, choose Connect Now.
2. Select the Update Address Lists option.
3. Choose the OK button.
- Update the address lists by using a LAN connection to the
postoffice and the Mail System Selector:
1. Obtain a network connection to the postoffice and edit the
[Microsoft Mail] section of your MSMAIL.INI file to add a
ServerPath= line with the actual location of the Mail data
files.
2. With the Microsoft Mail for PC Networks driver current, exit and
sign out of Mail.
3. Use the Microsoft Mail System Selector to switch from the
Microsoft Mail for PC Networks driver to the Mail Remote driver.
The Mail Remote dialog box appears.
4. To copy the address lists from the postoffice to your remote
computer, select the Copy Address List From Postoffice option.
5. Choose the OK button.
- Update the address lists by using a new data disk:
1. Obtain a new data disk from the Mail Administrator.
2. Copy the files from the new data disk to the
<drive>:\<Windows_dir>\MSMAIL\MSRMT\USERINFO subdirectory.
3. Launch Mail Remote for Windows to expand the address lists.
To reset the password for a Mail Remote for Windows user
To reset the password, you must ensure that the user's data disk was
created using the version of ADMIN.EXE provided in the Microsoft Mail
for PC Networks version 3.2a Update.
Have the user do the following:
- Connect to the network on which his or her postoffice resides.
- Use the Mail Selector to change to the PC Mail LAN driver.
You can then use ADMIN.EXE to reset the user's password. Once this is
done, have the user do the following:
- Log in to Mail using the reset password.
- After successfully logging in, the user can change the password.
- Use the Mail Selector to switch back to the remote driver.