PC Ext: Err Msg: Error 021: Message Was Not Delivered...Last reviewed: October 29, 1994Article ID: Q103960 |
The information in this article applies to:
SYMPTOMSIf there are several mail transfer agents (MTAs) on a hub postoffice and some of the MTAs have the -V20 command-line parameter enabled, Microsoft Mail users may receive messages returned from the Postmaster with the following error message:
Error: [021] Message was not delivered due to missing routing file.This message will also appear in the SYSTEM.LOG file, and the following corresponding errors will appear in the SESSION.LOG file:
opening FIPS file. Failure to open file File I/O: Error opening "M:KEY\INQUEUE3.KEY" error code=32 File I/O: Error opening "K:P1\0000000E.0LK", error code=2 File I/O: Error finding "M:MAI\MAE\0009DF5E.MAI", error code=2 CAUSEThere are two causes of this error:
STATUSMicrosoft has confirmed this to be a problem in version 3.0 of Microsoft Mail for PC Networks. This problem was corrected in version 3.2.
MORE INFORMATIONThis error may occur in Mail version 3.2 if SOME External Mail programs or gateways have the CompatV20 (V20) option enabled. The solution is to be consistent with how this option is implemented on each hub postoffice: the option should be set to All or None. Having -V20 on some of the Externals will force those Externals to lock the INQUEUE.KEY file differently. The following is an analysis of having three Externals without, one PROFS 2.1g gateway without, and one External with the -V20 option, all of which process mail on a single hub postoffice.
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Additional reference words: Backboning 3.20 mta
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