PC Forms: Custom Form Not DisplayedLast reviewed: November 1, 1995Article ID: Q104366 |
The information in this article applies to:
SYMPTOMSWhen you try to read a message created using version 1.0 of Microsoft Electronic Forms Designer, the custom form may not be displayed. Instead, a standard note is displayed with the following error message:
Displaying this message correctly requires a custom E-Form that is not available or is incorrectly installed. Please contact your network administrator for more information. CAUSEThis problem indicates a discrepancy between the custom message type declaration in EFORM.BAS and the MSMAIL.INI file.
RESOLUTIONWhen a form is created, its message type is registered in the form's EFORM.BAS file, and declared in the [Custom Messages] section of the MSMAIL.INI file. These entries are case-sensitive, and must be identical.
STATUSMicrosoft has confirmed this to be a problem in version 1.0 of Microsoft Electronic Forms Designer. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
MORE INFORMATIONTo verify the message type declaration in the EFORM.BAS and MSMAIL.INI files, follow these steps:
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Additional reference words: 1.00
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