3COM: Installation Stops If There Is a Space in Server Name

 Last reviewed: October 20, 1997
Article ID: Q104373
1.00 MS-DOS kb3rdparty

The information in this article applies to:

  • Microsoft Mail Gateway to 3Com 3+Mail, version 1.0

SYMPTOMS

Version 1.0 of the Microsoft Mail Gateway to 3Com installation process prompts you for the three-part 3Com XNS name for the mail server used on your network. If you have added a legal space in the name portion of the three-part name, the installation process stops.

NOTE: The installation may not provide an error message; it may simply stop installing the gateway.

CAUSE

A space is a legal character in a 3Com XNS name, but the installation program does not handle the space correctly.

RESOLUTION

Add an alias to the three-part 3Com XNS name for a server that does NOT contain a space in its name, then reinstall the gateway.

After installing the gateway, you can remove the 3Com alias and edit the GATEWAY.INI file with the correct name.

NOTE: To add an alias, use the 3Com 3N.EXE utility and use the ADD ALIAS option. Make sure the alias you add does NOT contain any spaces in its name.

Additional reference words: 1.00 Error Err Msg ErrMsg
KBCategory: kb3rdparty
KBSubcategory: MailGW3Com

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Last reviewed: October 20, 1997
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