PC Win OS2: Check for New Mail Time Is Twice the User Setting

• Microsoft Mail for Windows, version 3.0, 3.0b, and 3.2
• Microsoft Mail for PC Networks, OS/2 workstation, version 3.0

SYMPTOMS

In version 3.0, 3.0b, or 3.2 of Microsoft Mail for Windows and version 3.0 of Microsoft Mail for PC Networks, OS/2 workstation, Mail actually checks for new messages at twice the rate displayed in the Mail Options dialog box. For example, if the Check For New Mail Every <X> Minutes option is set to 5, Mail checks for new messages every 10 minutes.

NOTE: The Mail Options dialog box also controls how often Mail checks the outbox for messages to submit to the postoffice.

RESOLUTION

If you want Mail to check for new messages more often, change the setting to half of what you want it to be. If you want Mail to check for new messages every 10 minutes, change the setting to 5.

STATUS

Microsoft has confirmed this to be a problem in version 3.0, 3.0b, and 3.2 of Microsoft Mail for Windows, and in version 3.0 of Microsoft Mail for PC Networks, OS/2 workstation. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.