PROFS: Duplicate Messages Delivered to PROFS UsersLast reviewed: October 20, 1997Article ID: Q107091 |
3.00
MS-DOS
kb3rdparty
The information in this article applies to:
SYMPTOMSPROFS users sometimes find duplicates in their inboxes of mail messages that originate from a Microsoft Mail for PC Networks user and are transferred through Microsoft Mail Gateway to PROFS.
CAUSEAs part of its message processing, the PROFS Gateway creates temporary files that contain a copy of the original mail message and attachments. If the Gateway crashes while PROFS is processing a mail message, PROFS uses a temporary file to re-process the message when operations resume. If the original message is properly delivered but the Gateway crashes or halts before the temporary files are deleted, PROFS still re-processes and re-delivers the message when operations resume, causing a duplicate.
WORKAROUNDThis is a normal Gateway safeguard against lost mail. Delete the duplicate message.
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Additional reference words: 3.00 3.0
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