PC DOS: Missing Message File Aborts Saving Mail to Folder

Last reviewed: October 27, 1994
Article ID: Q111042

The information in this article applies to:

Microsoft Mail for PC Networks, MS-DOS workstation, versions 2.1x, 3.0, 3.0a, and 3.2

SYMPTOMS

When you save messages to a folder, the Save Mail to Folder feature will abort if it encounters a missing message (MAI) file. The following error message will be displayed:

   Notice 16
   Error reading mail
   (possibly previously deleted).
   Press Enter to continue

The message that was missing and all subsequent messages that were flagged as waiting to be saved to the folder will not be saved to the folder. The missing message and all of the remaining messages will stay in the inbox. This is true regardless of whether or not the "Delete inbox item after Storage Save?" was set to either "Yes" or "No."

RESOLUTION

The remaining messages can be saved to the folder by tagging all of the remaining messages without including the missing message. The missing message should be deleted from the inbox using the Delete menu option.

Additional reference words: 2.1x 3.00 3.00a 3.20
KBCategory: kbusage
KBSubCategory: MailPCDOS

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Last reviewed: October 27, 1994
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