SMTP: Gateway Does Not Get Outgoing Messages from Postoffice

Last reviewed: October 20, 1997
Article ID: Q111839

3.00 MS-DOS kb3rdparty

The information in this article applies to:

Microsoft Mail Gateway to SMTP, version 3.0

SYMPTOMS

The Microsoft SMTP Mail Gateway may not pick up outgoing messages from the gateway postoffice. When looking at the log file, the SMTPGET process is never spawned or executed.

CAUSE

A zero-length FROM_NC.API file probably exists in the M:\SMTP sub-directory. This file may be created if the gateway is low on memory and causes the gateway to skip the SMTPGET process completely.

RESOLUTION

Delete the FROM_NC.API file. Ensure the log file shows at least 40K of contiguous memory (in the Idling line, after the word "largest"). If the gateway does not have enough memory, load your MS-DOS, TCP/IP, and other network software outside of conventional memory, and make sure no terminate-and-stay-resident (TSR) programs are being loaded.

Additional reference words: 3.00
KBCategory: kb3rdparty
KBSubcategory: mailgwsmtp

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Last reviewed: October 20, 1997
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