FAX: Err Msg: App for Attached File Could Not Be Found

 Last reviewed: October 20, 1997
Article ID: Q112230
2.10a 3.00 WINDOWS kb3rdparty

The information in this article applies to:

  • Microsoft Mail Gateway to FAX, version 2.1a
  • Microsoft Mail for Windows, version 3.0

SYMPTOMS

The Microsoft Mail version 3.0 Windows Client fails when trying to read a FAX attachment from a 2.1a version of the Microsoft Mail Gateway to FAX.

The error message reads: 

   The application for the attached file 'M:\FAX\00000002.DCX
   (or one of its components) could not be found.

CAUSE

The problem is that the 2.1 Gateway to FAX places the path name in front of the attachment file name.

RESOLUTION

Upgrade your Microsoft Mail Gateway to FAX to version 3.0.

Additional reference words: 2.10a 3.00 3.0a err msg errmsg
KBCategory: kb3rdparty
KBSubcategory: MailGWFax

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Last reviewed: October 20, 1997
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