PC DirSync: Err Msg: Fatal Error 2 Opening File: MSTTRANS

 Last reviewed: May 24, 1996
Article ID: Q112280
The information in this article applies to:
  • Microsoft Mail for PC Networks, versions 3.0, 3.2, and 3.5

SYMPTOMS

The following error may be reported in the DIRSYNC.LOG file for the server postoffice when you run directory synchronization (Dir-Sync): 

   Warning [   2] Error opening file: MSTTRANS
   Fatal   [   2] Error opening file: MSTTRANS

CAUSE

The MSTTRANS.GLB file is missing from the GLB directory on the Dir-Sync server postoffice.

RESOLUTION

The best resolution is to restore the MSTTRANS.GLB file from a backup copy and have all requestor postoffices perform a Dir-Sync Export (by starting the Mail Administrator program [ADMIN.EXE], under Config, Dir-Sync Requestor, Export).

If a backup copy of the postoffice is not available, the resolution depends on the version of Mail that is running:

For Mail 3.0

  1. Create a new MSTTRANS.GLB file by using the following MS-DOS command from within the GLB directory of the server postoffice: 

          type nul > msttrans.glb

  2. Turn off the Dir-Sync server from the Mail Administrator program (by selecting Config, Dir-Sync, Options, No, Yes).

  3. Use the LISTDS utility to reset the REQCONF.GLB file on all the postoffices participating in Dir-Sync. If this utility is not available, install a dummy postoffice and copy the REQCONF.GLB file from the dummy postoffice to all the GLB directories of all postoffices participating in Dir-Sync.

  4. Turn on the Dir-Sync server again from the Mail Administrator program (by selecting Config, Dir-Sync, Options, Yes).

  5. Re-register all of the requestors with the Dir-Sync server by selecting Config, Dir-Sync, Server, Requestors, Create, Networks, and selecting each requestor you want to register with the Dir-Sync server.

  6. Select Config, Dir-Sync, Requestor, Export to export the server s address list.

  7. Reconfigure all the requestors to go to the Dir-Sync server (by selecting Config, Dir-Sync Requestor, Registration), and export the address list (by selecting Config, Dir-Sync, Requestor, Export)

For Mail 3.2 and 3.5

  1. Create a new MSTTRANS.GLB file by using the following MS-DOS command from within the GLB directory of the server postoffice: 

          type nul > msttrans.glb

  2. Export all the address lists of all requestors from the Mail Administrator program (by selecting Config, Dir-Sync, Requestor, Export.

    NOTE: Errors 138 and 139 will be generated by Dir-Sync in the DIRSYNC.LOG file for all the requestors; however, you can ignore these errors because as the Export operation will cover any transactions lost due to the missing MSTTRANS.GLB file.

Additional reference words: 3.00 3.20 3.50 dirsync dirsynch admin admin.exe
KBCategory: kbother kbtlc
KBSubCategory: MailPCDirSync

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Last reviewed: May 24, 1996
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