PC WFW: Err Msg: This PostOffice Cannot Be Updated...

 Last reviewed: October 24, 1994
Article ID: Q112287
The information in this article applies to:
  • Microsoft Mail and Schedule+ Extensions for Microsoft Windows for Workgroups, version 3.0
  • Microsoft Mail for Windows Update for Microsoft Windows for Workgroups, version 3.2

SYMPTOMS

When you use version 3.0 of Microsoft Extensions for Windows for Workgroups or version 3.2 of the Microsoft Mail Update for Windows for Workgroups, you may receive the following error message: 

   This Postoffice cannot be updated. Consult Microsoft Product
   Support Services for more information.

CAUSE

Two different situations will result in the same error message.

Situation 1

The Extend program cannot be run on a server postoffice. Extend may only be performed on a Windows For Workgroups postoffice.

If the postoffice is not a Windows For Workgroups postoffice, you do not need to run the Extend utility. The Extend utility is only for use with Windows for Workgroups postoffices to extend them to the full functionality of a full Microsoft Mail for PC Networks postoffice. After the Extend utility is run successfully, then the Update program should be used to give the postoffice the full functionality of a Microsoft Mail postoffice.

Situation 2

The Update program cannot be run on a Windows for Workgroups postoffice.

If you run the Update program without first running the Extend utility or if you do not have a valid Microsoft postoffice, you will receive the error: 

   This Postoffice cannot be updated. Consult Microsoft
   Product Support Services for more information.
If you do NOT have Windows for Workgroups and have not yet created a Microsoft Mail postoffice, you must run the Install program instead of the Update program. If you have any existing Microsoft Mail postoffice, you should run the Update utility to add the features of the new version of Microsoft Mail while retaining the definitions of the older postoffice.

Additional reference words: 3.00 3.20 WFW WFWG MSMail
KBCategory: kbsetup kbtool
KBSubCategory: MailPCWFW

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: October 24, 1994
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.