PC Gen: Err Msg: Notice 34 Could Not Access Log...File

 Last reviewed: May 26, 1995
Article ID: Q112902
The information in this article applies to:
  • Microsoft Mail for PC Networks, versions 2.1x, 3.0, 3.0b, and 3.2

SYMPTOMS

Under versions 2.1x, 3.0, 3.0a and 3.2 of Microsoft Mail for PC Networks, when you log into the MS-DOS client, the following error message appears: 

   Notice 34
   Could Not Access Log Information File

CAUSE

This error may have been caused by corruption in any of the following files: 

   ACCESS.GLB
   ACCESS2.GLB
   ACCESS3.GLB
ACCESS.GLB, ACCESS2.GLB, and ACCESS3.GLB can be checked for corruption by dividing them by the following figures: 

   ACCESS.GLB    divide by   586
   ACCESS2.GLB   divide by   69
   ACCESS3.GLB   divide by   512
If these files do not divide evenly, there is a good chance they are corrupted.

RESOLUTION

If a backup exists restore the following files: 

   ACCESS.GLB
   ACCESS2.GLB
   ACCESS3.GLB
   ADMIN.NME
   ADMINSHD.NME
   ADMIN.GRP
   ADMINSHD.GRP
These files should all be restored from the most recent, valid backup. Should users have been added to the mail system since the time of this backup, these users will have to be redefined after the restoration. MS-DOS client users should make an archive of their mail folders and Inbox, prior to the restoration, which can be restored upon recreation of the mailbox. Windows client users should make a backup of their Mail message file which can be re-imported using the Import Folders function upon recreation of their mailbox.

Additional reference words: 2.1x 3.00 3.00a 3.20
KBCategory: kbother
KBSubCategory: MailPCGen

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Last reviewed: May 26, 1995
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