PC DOS: Err Msg: Notice 50 Folder Damaged...

• Microsoft Mail for PC Networks, MS-DOS workstation, versions 2.1x, 3.0, 3.0a, and 3.2

SYMPTOMS

When you access folders or Mail messages by selecting Folders from the MS-DOS client, the following error may occur:

   Notice 50
   Folder Damaged Contact Administrator

CAUSE

This error occurs if the folder containing the message has been corrupted.

RESOLUTION

To determine which folder file in the database is corrupt, the administrator should run DUMPIDX.EXE from the user's private folder subdirectory MAILDATA\FOLDERS\LOC\<HEXID> (use the LISTUSER utility to determine the user's hexadecimal filename), by typing the following command:

   dumpidx -n xxxxxxxx.idx

Once you know the hexadecimal name of the corrupt folder, you can either restore the folder from a backup copy or run the FIXFLD.EXE utility:

1. Rename XXXXXXXX.FLD (the damaged folder) to XXXXXXX.BAD.

2. Run the following command from the directory containing the damaged folder:

         fixfld xxxxxxxx.bad xxxxxxxx.fld
   

   (This command will run the FIXFLD utility against the .BAD file and create the repaired .FLD file.)

3. From the Mail Administrator program (ADMIN.EXE), select Local Admin, Folders, Compress.

MORE INFORMATION

The DUMPIDX utility is available in the Application Note titled "Database Maintenance Utilities," WA0641. You can have this Application Note mailed or faxed to you by contacting Microsoft Product Support Services.