X400: X400ADM.EXE Log Print Job Errors Overwrite Admin Menu

 Last reviewed: October 20, 1997
Article ID: Q115361
3.20 MS-DOS kb3rdparty kbusage

The information in this article applies to:

  • Microsoft Mail Gateway to X.400, version 3.2

SYMPTOMS

If you start X400ADM.EXE and try to print a log file to an off-line LPT1 or LPT2, these error messages overwrite the Administration menu:

  • For LPT1:

    Unrecoverable error Device fault

  • For LPT2:

    Unrecoverable error Device unavailable

    Write fault error writing device LPT1 Abort, Retry, Ignore, Fail?

If you select Abort, the message disappears and you can continue on the Administration menu, but all other selections display the message again. Pressing the OK button for the unrecoverable error drops you from the Administration program to an MS-DOS prompt.

CAUSE

A dialog box should appear, saying that writing device is off-line, but the error message overrides the Administration menu due to a priority anomaly.

RESOLUTION

Code was changed so that if the utility detects that it can't print, it displays an error message (for example: Unable to Print: Device Fault). When you acknowledge the alert, the utility returns to where you were.

Additional reference words: 3.20
KBCategory: kb3rdparty kbusage
KBSubcategory: MailGWX400

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Last reviewed: October 20, 1997
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