PC Adm: .XTN File for Downstream PO Not Updated Correctly

 Last reviewed: December 1, 1994
Article ID: Q117199
The information in this article applies to:
  • Microsoft Mail for PC Networks, versions 3.0 and 3.2

SYMPTOMS

The Microsoft Mail Administrator program (ADMIN.EXE) for versions 3.0 and 3.2 of Microsoft Mail for PC Networks does not correctly update the .XTN file for a downstream postoffice when the routing definition for the hub postoffice is modified. This can result in mail being queued for the downstream postoffice but not delivered.

CAUSE

This problem occurs on a postoffice that has at least two externally defined postoffices. The first externally defined postoffice is defined direct via modem. The second external postoffice is defined indirect via the first postoffice. When you use the Mail Administrator program to change the routing of the first postoffice from direct via modem to direct via MS-DOS (or X.25), the second postoffice definition will not change as expected. Therefore, the second externally defined postoffice will still show as being defined via modem.

RESOLUTION

To work around this problem, use the Mail Administrator program to modify the settings for the second postoffice. Simply accepting the defaults displayed during the modify process will fix the external definition for the problem postoffice.

STATUS

Microsoft has confirmed this to be a problem in versions 3.0 and 3.2 of Microsoft Mail for PC Networks. This problem was corrected in version 3.2a.

Additional reference words: stuck
KBCategory: kbtool kbenv kbbug3.00 kbbug3.20 kbfix3.20a
KBSubcategory: MailPCAdm

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Last reviewed: December 1, 1994
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