PC Win: Missing Message Text When Sending to a Large Group

 Last reviewed: June 4, 1996
Article ID: Q117844
The information in this article applies to:
  • Microsoft Mail for PC Networks, versions 3.0 and 3.2

SYMPTOMS

In versions 3.0 and 3.2 of Microsoft Mail for PC Networks, when sending mail such that the number of recipients is greater than 200 (the exact number depends on the specific address list), the body of the message will be missing.

CAUSE

A boundary condition occurred when the message was slightly smaller than 8192 bytes that caused the Windows client to assume it had already processed the body text when it actually had not. This caused the body text to be lost.

STATUS

Microsoft has confirmed this to be a problem in versions 3.0 and 3.2 of Microsoft Mail for Windows. This problem was corrected in version 3.2a (which includes MSSFS.DLL version 3.2.0.4074).

For information on obtaining this update, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   m a i l u p d
There is also a newer version of MSSFS.DLL, which is available from the Microsoft Software Library (MSL). 

You can find MSSFS.EXE (size: 154730 bytes) 
                      , a self-extracting file, on the following
services:
  • Microsoft's World Wide Web Site on the Internet 

          On the www.microsoft.com home page, click the Support icon.
      Click Knowledge Base, and select the product.

          Enter kbfile MSSFS.EXE (size: 154730 bytes) 
                            , and click GO!
      Open the article, and click the button to download the file.


  • Internet (anonymous FTP)

          ftp ftp.microsoft.com
      Change to the Softlib/Mslfiles folder.
      Get MSSFS.EXE (size: 154730 bytes) 

    

  • The Microsoft Network

          On the Edit menu, click Go To, and then click Other Location.
      Type "mssupport" (without the quotation marks).
      Double-click the MS Software Library icon.
      Find the appropriate product area.
      Locate and Download MSSFS.EXE.

    

  • Microsoft Download Service (MSDL)

          Dial (206) 936-6735 to connect to MSDL
      Download MSSFS.EXE (size: 154730 bytes) 

    

For additional information about downloading, please see the following
article in the Microsoft Knowledge Base:



   ARTICLE-ID: Q119591
   TITLE     : How to Obtain Microsoft Support Files from Online
               Services



	
			
	















	






Additional reference words: 3.00 3.20 blank empty

KBCategory: kbusage kbbug3.00 kbbug3.20 kbfix3.20a kbfile

KBSubCategory: MailPCWin








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	Last reviewed:  June 4, 1996
	

	© 1998 Microsoft Corporation. All rights reserved. Terms of Use.