PC Rmt WRmt: Address List Doesn't Update with Custom Views

Last reviewed: October 27, 1994
Article ID: Q119795

The information in this article applies to:

Microsoft Mail Remote for MS-DOS, version 3.2
Microsoft Mail Remote for Windows, version 3.2

SYMPTOMS

Recent updates do not appear, even after a user downloads the address book.

CAUSE

If the remote user is configured for a custom view rather than the default view, the custom view must be updated before the remote clients will see the changes.

RESOLUTION

Start the ADMIN.EXE program on the postoffice where the remote user's account resides and perform the following steps:

Select Remote, Views, Modify.
Select the first view and press ENTER, then press the ESC key. The view name will be displayed. Do not make any changes.
Press ENTER. You will be prompted to modify. Select Yes.

Repeat these steps for all of the custom views. The next time the remote user downloads his or her address book, the updated address list will appear.

REFERENCES

Microsoft Mail "Administrator's Guide," page 210

Additional reference words: 3.20
KBCategory: kbusage kbenv
KBSubCategory: MailPCRmt MailPCWRmt

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Last reviewed: October 27, 1994
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