PC NT: Err Msg: Mail Could Not Read the Entire Message...

 Last reviewed: June 4, 1996
Article ID: Q121715
The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.5
  • Microsoft Windows NT Server version 3.5
  • Microsoft Mail for Windows NT, versions 3.2 and 3.2a

SYMPTOMS

When a Windows NT version 3.5 Workstation or Server sends mail to or receives mail from a Microsoft Mail client, you receive this error message: 

   Mail System Error
   =================

   Mail could not read the entire message from the post office.
   Some parts of the message may be missing.
   Ask sender to resend the message.

CAUSE

The Windows NT Workstation and Server Mail client incorrectly zeros out some fields in the .MAI file.

RESOLUTION

Microsoft fixed this problem in an updated version of the Windows NT file, MSSFS32.DLL.

To apply MSSFS32.DLL: 

   1. Download the self-extracting archive file, MSSFS32.EXE.

   2. Copy the file to the WINNT\SYSTEM32 directory on your hard drive.

   3. Rename the original MSSFS32.DLL to MSSFS32.OLD.

   4. Type the command "MSSFS32.EXE" (without the quotation marks) and
      press ENTER.

   5. Restart your computer.

STATUS

Microsoft has confirmed this to be a problem in Windows NT Workstation and Windows NT Server version 3.5. An updated version of MSSFS32.DLL is now available. However, the new file, MSSFS32.DLL has not been fully regression-tested. Microsoft does not recommend implementing it without first testing it in a trial environment. Use of the updated MSSFS32.DLL file is at your own risk. 

You can find MSSFS32.EXE (size: 127517 bytes) 
                        , a self-extracting file, on the following
services:
  • Microsoft's World Wide Web Site on the Internet 

          On the www.microsoft.com home page, click the Support icon.
      Click Knowledge Base, and select the product.

          Enter kbfile MSSFS32.EXE (size: 127517 bytes) 
                              , and click GO!
      Open the article, and click the button to download the file.


  • Internet (anonymous FTP)

          ftp ftp.microsoft.com
      Change to the Softlib/Mslfiles folder.
      Get MSSFS32.EXE (size: 127517 bytes) 

    

  • The Microsoft Network

          On the Edit menu, click Go To, and then click Other Location.
      Type "mssupport" (without the quotation marks).
      Double-click the MS Software Library icon.
      Find the appropriate product area.
      Locate and Download MSSFS32.EXE.

    

  • Microsoft Download Service (MSDL)

          Dial (206) 936-6735 to connect to MSDL
      Download MSSFS32.EXE (size: 127517 bytes) 

    

For additional information about downloading, please see the following
article in the Microsoft Knowledge Base:



   ARTICLE-ID: Q119591
   TITLE     : How to Obtain Microsoft Support Files from Online
               Services



	
			
	















	






Additional reference words: prodnt 3.50 3.20 3.20a S14980

KBCategory: kbinterop kbfile

KBSubcategory: ntutil MailPCNT








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	Last reviewed:  June 4, 1996
	

	© 1998 Microsoft Corporation. All rights reserved. Terms of Use.