PC Win: Unexpected Cursor Movement When Using Arrow Keys

Last reviewed: January 3, 1995
Article ID: Q122759

The information in this article applies to:

Microsoft Mail for Windows, versions 3.2

SYMPTOMS

Using the keyboard arrow keys in conjunction with the page down key to scroll through a message in version 3.2 of Microsoft Mail for Windows causes the cursor to be placed at the last line of the message. This is not the expected results.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

Steps to Reproduce Problem

Start to scroll by using the down arrow key.
Place the cursor one line past the end of the screen.
Press the page down key, then the up arrow key.

Instead of performing the desired cursor movement, the cursor will be placed at the last line of the message.

Additional reference words: 3.20
KBCategory: kbusage
KBSubcategory: MailPCWin

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: January 3, 1995
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.