PC Adm: Err Msg: Could Not Access Requestor's Configuration...

Last reviewed: December 6, 1994
Article ID: Q123437

The information in this article applies to:

Microsoft Mail for PC Networks, versions 3.0, 3.0a, and 3.2

SYMPTOMS

While performing a Config, DirSync, Requestor, Import from the Microsoft Mail for PC Networks Administrator program (ADMIN.EXE), the user may encounter the following error message:

   Notice 159
   Could not access Requestor's configuration information.
   Press Enter to continue

CAUSE

This error message indicates the REQCONF.GLB is either missing or has become corrupted. In particular, a REQCONF.GLB with a file size less than or equal to 100 bytes will cause this error to be displayed. The REQCONF.GLB should always be 512 bytes in size.

RESOLUTION

The administrator will need to recover a copy of the REQCONF.GLB from a tape backup prior to the corruption. If a backup does not exist, the administrator can instead copy a REQCONF.GLB from a different postoffice and then perform the steps outlined in Application Note WA0725 "Directory Synchronization (Dir-Sync)" for resetting a single requestor's Dir-Sync files. This will require the administrator to run LISTDS against the requestor. In addition, the administrator will also need to unregister and reregister the requestor on the Dir-Sync server. Please see WA0725 for details.

MORE INFORMATION

A Config, DirSync, Requestor, Import (CDRI) can only be performed on a requestor. Therefore, this error message will never be generated on the Directory Synchronization Server (DSS). The actual error message text may also appear as follows:

   Notice 159
   Error file not accessible
   Check server connection
   Press Enter to continue

This message text is displayed if the user did not install the Administration utilities from the Setup disk. The Notice 159 still implies the same error as described above. However, the message text displayed is different due to the fact that the database did not have the appropriate Admin error message file in the database (ERRORADM.GLB).

Additional reference words: 3.00 3.00a 3.20 CDRI
KBCategory: kbother kberrmsg
KBSubcategory: MailPCAdm

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Last reviewed: December 6, 1994
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