PC Win: Setup Err Msg: Could Not Create Directory F:\TMP.INI

 Last reviewed: June 4, 1996
Article ID: Q124039
The information in this article applies to:
  • Microsoft Mail for Windows, versions 3.0, 3.0b, and 3.2

SYMPTOMS

In versions 3.0, 3.0b, and 3.2 of Microsoft Mail for Windows, Setup creates a TMP.INI directory in the root directory of the installation drive. Setup may fail with the following error message, 

   Could not create directory F:\TMP.INI
when run on a Novell NetWare network if the Windows Mail client files are located on a shared drive that is mapped as a logical drive.

Typically, each user under NetWare has a home directory from which to execute Setup. If your NetWare account has restrictions on the root directory of the network drive (for example, create restrictions), then Setup will fail because it cannot create the TMP.INI directory.

Setup does not make use of a temporary directory environment variable like TEMP. In order to complete, Setup needs to create the TMP.INI directory.

STATUS

Microsoft has confirmed this to be a problem in versions 3.0, 3.0b, and 3.2 of Microsoft Mail for Windows. This problem was corrected in the SETUP.EXE and SETUP.INF files included in SETUPD.EXE. 

You can find SETUPD.EXE (size: 49134 bytes) 
                       , a self-extracting file, on the following
services:
  • Microsoft's World Wide Web Site on the Internet 

          On the www.microsoft.com home page, click the Support icon.
      Click Knowledge Base, and select the product.

          Enter kbfile SETUPD.EXE (size: 49134 bytes) 
                             , and click GO!
      Open the article, and click the button to download the file.


  • Internet (anonymous FTP)

          ftp ftp.microsoft.com
      Change to the Softlib/Mslfiles folder.
      Get SETUPD.EXE (size: 49134 bytes) 

    

  • The Microsoft Network

          On the Edit menu, click Go To, and then click Other Location.
      Type "mssupport" (without the quotation marks).
      Double-click the MS Software Library icon.
      Find the appropriate product area.
      Locate and Download SETUPD.EXE.

    

  • Microsoft Download Service (MSDL)

          Dial (206) 936-6735 to connect to MSDL
      Download SETUPD.EXE (size: 49134 bytes) 

    

For additional information about downloading, please see the following
article in the Microsoft Knowledge Base:



   ARTICLE-ID: Q119591
   TITLE     : How to Obtain Microsoft Support Files from Online
               Services


The following are some temporary workarounds for this problem:


  1. MAP ROOT your home directory. For example:

    

          MAP ROOT G:= SYS:/APPS\USERS\USERNAME

    

  2. Run Setup from your local drive. Copy your installation to the MAILEXE
   directory on the network share.


  3. Obtain sufficient rights to the root directory of network share.

    
Additional reference words 3.00b 3.00 3.20

	
	

	















	






KBCategory: kbsetup kbnetwork kbfile

KBSubcategory: MailPCWin








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	Last reviewed:  June 4, 1996
	

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