SMTP: Err Msg: Error SMTPGet 52 a File Open Error Has Occurred

 Last reviewed: October 20, 1997
Article ID: Q128434
3.00 MS-DOS kbnetwork kbtshoot

The information in this article applies to:

  • Microsoft Mail Gateway to SMTP, version 3.0

When you start up Microsoft Mail Gateway to SMTP, the following error appears: 

   Error SMTPGet 52 a file open error has occurred
   NC_Incoming system error
To troubleshoot this error message:

  1. Ensure you can either ping the server or and telnet to port 25.

  2. Check for open files on the gateway machine and the postoffice server (especially in the MAI and ATT subdirectories).

  3. Delete any SMTPXXX.XXX temporary files in the SMTP directory.

  4. Delete XXXXXXXX.API files in the SMTP directory.

  5. Look in Administrator queue and return any mail for a gateway.

KBCategory: kbnetwork kbtshoot
KBSubcategory: MailGWSMTP
Additional reference words: 3.00 tshoot troubleshooting tshooting t-shoot
Admin

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Last reviewed: October 20, 1997
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