PROFS: Out-of-Memory Conditions in MS-GATE, MS-CSM, MS-GRF

The information in this article applies to:

• Microsoft Mail Gateway to PROFS and OfficeVision, version 3.4a

SYMPTOMS

Various out-of-memory conditions occur in MS-GATE, MS-CSM, or MS-GRF.

CAUSE

When you process large files in MS-GATE, MS-CSM, or MS-GRF, a number of conditions can result in which memory is used up.

RESOLUTION

The PWASETUP EXEC was modified to require less virtual memory to operate on the PROFS Host Access MS-GRF component.

You can reconfigure the mainframe side for more virtual memory. However, if you have reached the maximum amount of virtual memory you can add to any PROFS Host Access component machine (MS-GATE, MS-CSM, or MS-GRF), this component may offer a solution to some of the memory constraints.

You can find PWASETUP.EXE (size: 23847 bytes) 
                         , a self-extracting file, on the following

• Microsoft's World Wide Web Site on the Internet

        On the www.microsoft.com home page, click the Support icon.
        Click Knowledge Base, and select the product.
        Enter kbfile PWASETUP.EXE (size: 23847 bytes) 
                                 , and click GO!
        Open the article, and click the button to download the file.
  
  

• Internet (anonymous FTP)

        ftp ftp.microsoft.com
        Change to the Softlib/Mslfiles folder.
        Get PWASETUP.EXE (size: 23847 bytes) 
  

• The Microsoft Network

        On the Edit menu, click Go To, and then click Other Location.
        Type "mssupport" (without the quotation marks).
        Double-click the MS Software Library icon.
        Find the appropriate product area.
        Locate and Download PWASETUP.EXE.
  

• Microsoft Download Service (MSDL)

        Dial (206) 936-6735 to connect to MSDL
        Download PWASETUP.EXE (size: 23847 bytes) 
  

   ARTICLE-ID: Q119591
   TITLE     : How to Obtain Microsoft Support Files from Online
               Services