PC WRmt: Err Msg: Address Is No Longer Valid...Last reviewed: June 5, 1996Article ID: Q129899 |
The information in this article applies to:
SYMPTOMSWhen you check the details of an user name in Microsoft Mail Remote for Windows, the following error message may be displayed:
Address is no longer valid. User or PO no longer exists.All mail sent to this user name will be returned with the following error in the body of the message:
The recipient has been deleted or has no email address. CAUSEThe address list contains invalid extended information. The invalid information consists of default template fields associated with a postoffice other than on the one where the user's account resides. This condition can occur if customized user template *.TPL files are present on the remote user's workstation.
RESOLUTIONInstall the latest version of MSRMTUI.DLL and manually update your address lists per the instructions included with the MSRMTUI.EXE self-extracting file on the Microsoft Software Library. The updated MSRMTUI.DLL file provided in this update will prevent the customized user template *.TPL files from being copied to the remote user's workstation.
STATUSMicrosoft has confirmed this to be a problem in version 3.2 of Microsoft Mail Remote for Windows. This problem was corrected in MSRMTUI.DLL version 3.2.0.4001. If you do not have version 3.2.0.4001 (or later), you can find MSRMTUI.EXE, a self-extracting file, on the following services:
ARTICLE-ID: Q119591 TITLE : How to Obtain Microsoft Support Files from Online ServicesFor more information about how to obtain this Application Note, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q103946 TITLE : Mail Remote MSRMTUI.DLL Update |
Additional reference words: 3.20 PO exists valid
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