PC Win: Err Msg: Personal Address List Groups Cannot Be Added

• Microsoft Mail for Windows, versions 3.0b,3.2, and 3.2a

SYMPTOMS

In versions 3.0b, 3.2, and 3.2a of Microsoft Mail for Windows, when you attempt to add Personal Address List (PAL) groups to the Personal Address Book (PAB), you get the following error:

   Personal Address List groups cannot be added to the Personal
   Address Book."

CAUSE

This is by design.

RESOLUTION

You must create a new Personal Group, and then add the members. Members may be added from the PAL as follows:

1. From the Mail menu, choose Personal Groups.

2. From the Personal Groups dialog box, click New to create a new Personal Group. From the New Group dialog box, type in the New Group Name, and click the Create button.

3. You can alternatively add the PAL members to an existing Personal Group by selecting the personal group from the list and then clicking the Edit button.

4. From the Personal Groups - "<group name>" dialog box, click the daybook icon in the upper-left corner.

5. From the Open Directory dialog box, double-click the Personal Address List.

6. Click the Personal Address List group (bolded text) to select it, then click the Details button.

7. Select the PAL group members to be added to the Personal Address Group.

• All of the entries can be selected at once by highlighting the first entry in the range, then holding the SHIFT key and the cursor (cursor keys or mouse) to select the end of the range, either up or down.
• Selected multiple entries can be added together by holding the CTRL key and clicking the entries with the mouse.

MORE INFORMATION

This procedure can also be used when you convert from the Microsoft Mail for PC Networks, Macintosh workstation to the Windows client.

For additional information, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q127080
   TITLE     : PC Win DOS: How to Remove Personal Address List (PAL)