PC Mac: Cannot Access New Messages on Windows NT 3.5 Server

 Last reviewed: May 18, 1995
Article ID: Q130317
The information in this article applies to:
  • Microsoft Mail for PC Networks, Macintosh workstation, version 3.2

SYMPTOMS

When you use the Microsoft Mail for PC Networks, Macintosh workstation to connect to a version 3.2 Microsoft Mail for PC Networks postoffice installed on Microsoft Windows NT Server version 3.5, you may receive the following error message when you attempt to read new messages: 

   Error reading mail. Possibly previously deleted.
This error typically indicates one of the following:
  • The MAI file is not accessible.
  • The file may be missing.
  • The user does not have adequate permissions to view the file.

If the Windows NT 3.5 server is restarted, the messages already sent will then be accessible to the Macintosh clients. However, no new messages will be available.

CAUSE

After you install Services for Macintosh (SFM) on a computer running Windows NT Server version 3.5, you can encounter file permission problems on the Macintosh volume. For example, file permissions are not applied to files dynamically on the Macintosh volume. As a result, Macintosh clients cannot view the files. The problem occurs with the volume being rooted at the root of the drive.

WORKAROUND

You can create the Macintosh volume on the NT Server in a subdirectory off of the root directory.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.5. This problem is corrected in the latest U.S. Service Pack for Windows NT version 3.5.

Additional reference words: 3.20 mac
KBCategory: kbinterop kberrmsg
KBSubcategory: MailPCMac

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Last reviewed: May 18, 1995
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