MHS: Err Msg: Inpost General I/O

The information in this article applies to:

• Microsoft Mail Gateway to MHS, version 3.0

SYMPTOMS

Occasionally a nondelivery notification will not leave the MHS queue and will not be moved to the MHS directories. The following error may also appear in the MHSGATE.LOG file:

   INPOST General I/O

CAUSE

The buffer used to read in the TEXT FIPS field was not large enough.

RESOLUTION

Change the buffer to allow a maximum address size of 255 characters. For example, if it was previously defined as 84, set it to 259.

STATUS

Microsoft has confirmed this to be a problem in version 3.0 of Microsoft Mail Gateway to MHS. This problem is corrected in INPOST.EXE version 3.0.9. If you do not have version 3.0.9, you can download MHSINP.EXE, a self- extracting file, on the following services:

• Microsoft's World Wide Web Site on the Internet

        On the www.microsoft.com home page, click the Support icon.
        Click Knowledge Base, and select the product.
        Enter kbfile MHSINP.EXE (size: 57245 bytes) 
                               , and click GO!
        Open the article, and click the button to download the file.
  
  

• Internet (anonymous FTP)

        ftp ftp.microsoft.com
        Change to the Softlib/Mslfiles folder.
        Get MHSINP.EXE (size: 57245 bytes) 
  

• The Microsoft Network

        On the Edit menu, click Go To, and then click Other Location.
        Type "mssupport" (without the quotation marks).
        Double-click the MS Software Library icon.
        Find the appropriate product area.
        Locate and Download MHSINP.EXE.
  

• Microsoft Download Service (MSDL)

        Dial (206) 936-6735 to connect to MSDL
        Download MHSINP.EXE (size: 57245 bytes) 
  

   ARTICLE-ID: Q119591
   TITLE     : How to Obtain Microsoft Support Files from Online
               Services