PC Win: Err Msg: The Message Could Not Be Fully Recovered

 Last reviewed: November 21, 1995
Article ID: Q131508
The information in this article applies to:
  • Microsoft Mail for Windows, versions 3.2 and 3.2a

SYMPTOMS

When you open a mail message in versions 3.2 and 3.2a of Microsoft Mail for Windows, you may see the following error as the body of the message instead of the message: 

   This message could not be fully recovered.

CAUSE

If there are multiple copies of a message in a single Mail Message File (MMF), and the CHKMMF utility has been run against the MMF, all iterations of the message will display this error instead of the message body.

There will be a copy of the message in the Lost and Found folder that is created by the CHKMMF utility.

If, however, there are attachments with the messages, the attachments will be lost.

MORE INFORMATION

For additional information, please see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: 113508
   TITLE     : MMF Recovery Can Cause Missing Message Body

Additional reference words: 3.20
KBCategory: kbtool kberrmsg
KBSubcategory: MailPCWin

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Last reviewed: November 21, 1995
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