PC Ext: Err Msg: Error Code=1005, Device Error=000cLast reviewed: May 20, 1996Article ID: Q132413 |
The information in this article applies to:
SYMPTOMSExternal may report the following error in the SESSION.LOG when you try to send a mail message to a local area network (LAN) connected postoffice:
A critical error has occurred Error Code=1005, Device Error=000c CAUSEThis error is not an External related error. The External program is returning an error generated by Interrupt 24h in MS-DOS (Critical-Error Handler). This could have originated from MS-DOS or from the network shell, if a network drive is involved. In most cases where External gives an error code of this nature, it indicates a problem accessing a network drive.
RESOLUTIONThe Error Code= value consists of four digits. The last two digits are the most useful for identifying a problem affecting the External program. The hex values of 00 through 1A correspond with drives A through Z (00=A, 01=B, ..., 05=F, ..., 0C=M, ..., 1A=Z). The Device Error= value is passed from the contents of the DI register, and only the lower byte of the DI register is valid. If the Device Error= value is not in the following table, it may be an invalid register entry that is getting corrupt in the process of generating the error.
Error Code Meaning 00h Write-protected disk 01h Unknown unit 02h Drive not ready 03h Invalid command 04h Data error (CRC) 05h Bad request structure length 06h Seek error 07h Non-DOS disk 08h Sector not found 09h Printer out of paper 0ah Write fault 0bh Read fault 0ch General failure 0fh Invalid disk change (DOS 3 & later)The three most common Device Error= values returned in External are as follows:
Device Error=000c (General failure) Device Error=0002 (Drive not ready) Device Error=000A (Write fault)In this case, Error Code= 1005, Device Error=000C would translate to a general failure reading drive F:.
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Additional reference words: 3.20 3.20a
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