PC WRmt: Changing a Remote User from Default to Custom Views

• Microsoft Mail Remote for Windows, version 3.2

SYMPTOMS

After you change a user from the Default View to a Custom View with the Administrator's program (ADMIN.EXE) through the Remote/Modify options, the remote user continues to download the Default View.

CAUSE

The user's configuration has not been updated to the Custom View.

RESOLUTION

The following procedure may be used to change the user's configuration:

1. After you change the user's view, generate a new Init-Disk from ADMIN.EXE through the Remote/Init-Disk option.

2. Start the Windows Remote client. From the Mail menu, choose Options.

3. From the Options dialog box, select on the Server button.

4. From the Server dialog box, enter the path to the files on the Init-Disk in the User Information/Path field.

   NOTE: If the files are located on a disk in the A: floppy disk drive, enter "A:\" (without the quotes).

5. Click OK. If the procedure was performed correctly, the following message will appear:

         The new information will take effect after you exit and sign out.
         Your sign-on identity will be <mailbox>.
   

   If the information regarding the mailbox is correct, click OK.

6. At the Options dialog box, click OK.

7. Exit and Sign Out of the Windows Remote client. You must sign back in for the changes to take effect.

MORE INFORMATION

Updating the Init-Disk and the files on the remote workstation is important to determine the type of view that will be downloaded. The view changes must be updated locally.