PROFS: Reply All Feature Not Supported

The information in this article applies to:

• Microsoft Mail Gateway to IBM PROFS and OfficeVision, versions 3.0 and 3.2
• Microsoft Mail for PC Networks, version 3.2

SUMMARY

PROFS and OfficeVision do not include Reply All functionality when you respond to messages. Due to this limitation in the PROFS and OfficeVision product, the Microsoft Mail Gateway to IBM PROFS and OfficeVision does not support this feature.

MORE INFORMATION

When you address messages in Microsoft Mail for PC Networks, you can add multiple recipients to the To: and Cc: lines. This allows you to send one message to more than one person. When the recipient of the message receives the mail, they have the option to reply to the sender via the Reply command in Microsoft Mail. Additionally, the recipient can reply to both the sender and all other recipients by using the Reply All feature.

The Reply All functionality works with mail messages exchanged between Microsoft Mail users and most gateways to foreign mail systems. The Reply All feature is not available to PROFS and OfficeVision users because PROFS and OfficeVision addressing information is maintained in the message header only for a single recipient. Other users entered on the To: line and Cc: line are not maintained in the message header. They appear only in the textual body of the message.

NOTE: This is no different than PROFS and OfficeVision functionality. PROFS and OfficeVision create an individual message for each recipient addressing each message to a single recipient. Only the single recipient is included in the message header with additional recipients placed in the textual body of the mail message.