PC NTMMTA: Err Msg: Can't Open Service Control Manager...

• Microsoft Mail Multitasking MTA for Windows NT, version 3.5

SYMPTOMS

If you select the Remote Server in Microsoft Mail Service Manager for the Microsoft Mail Multitasking MTA for Windows NT(NT MMTA), it may cause the following error:

   Error: Can't open Service Control Manager.  Check your access
   privileges on the specified server.

CAUSE

The user does not have Administrator privilege on the server where External or Dispatch is running.

RESOLUTION

• Give the user administrative rights to the server or workstation where the NT MMTA is running.

• Monitor the instance using the command line options.

        Monitor [external/dispatch] <\\computer_name> <instance_name>
  

  External/Dispatch - The type of service

     \\computer_name   - Name of the Windows NT Server running the service
     instance_name     - Name of the instance that should be monitored
  
  

STATUS

Microsoft has confirmed this to be a problem in version 3.5 of Microsoft Mail Multitasking MMTA for Windows NT. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

Microsoft Mail Service Manager tries to edit the remote server's Registry to build a list of External or Dispatch services. To edit the registry the user needs to have administrator rights so it fails.