PC DirSync: Err Msg: Fatal 39 Error Generating TID

• Microsoft Mail for PC Networks, versions 3.2, 3.2a, and 3.5

SYMPTOMS

When REBUILD.EXE is run to build the Global Address List (GAL), the following error may be displayed in the DIRSYNC.LOG:

   Fatal 39 Error generating TID. Allocating unique ID.

CAUSE

This error occurs if the GALNETPO.GLB on the postoffice is corrupt.

RESOLUTION

To correct this, delete GAL.NME, GALINDEX.GLB, and GALNETPO.GLB. Re-run REBUILD.EXE to recreate the files.

MORE INFORMATION

When Rebuild constructs the GALNETPO.GLB, it starts out with an arbitrarily large number, 7F67697F (in hex) as default, for the new tuple identifier (TID). Then it reads the GALNETPO.GLB; it reads the first 4 bytes and the first record to determine the new TID value in GALNETPO.GLB. If this is successful, it uses this number instead of the default for the new TID value.

Then the TID.GLB is read. The value from this is compared with the new TID obtained previously. If the new TID is less than or equal to the value from TID.GLB, the error 39 is generated. The new TID is expected to be arbitrarily large.

If the GALNETPO.GLB is corrupt and consists of records containing all zeroes, this error will occur. If you delete the GAL files, the default new TID will be used.