PC Gen: Err Msg: Error Sorting Members of Group...

• Microsoft Mail for PC Networks, versions 2.1, 3.0, and 3.2

SYMPTOMS

When you extract postoffice address list (POL) group information using GIMPORT.EXE versions 3.1 or earlier, the following error message may be displayed and logged (if a log file is specified):

   Error sorting members of group <group name>

When this error occurs, no members from the affected group are extracted.

CAUSE

The ADMINSHD.GRP( and ADMIN.GRP) file contains the tid values for all the members belonging to a particular group. When one or more of these tid values in the .GRP file are invalid, the above error message is generated.

A tid may become invalid due to corruption of the ADMINSHD.GRP file or if a user belonging to a group is removed from the POL.

The error can also be caused by corruption of the POL.

WORKAROUND

In versions 3.1 or earlier of GIMPORT.EXE, use the -S command line option to workaround this problem. The -S option turns off sorting the members of the groups being extracted.

In versions 3.5 or later of GIMPORT.EXE, this problem has been resolved and invalid tids belonging to a group are ignored.

MORE INFORMATION

The Microsoft Mail Group Import Program, GIMPORT.EXE, is a program available in the Microsoft Mail Application Note WA0641 that contains the Microsoft Mail Database Maintenance Utilities. You can have this Application Note mailed or faxed to you by contacting Microsoft Product Support Services.

GIMPORT.EXE is a MS-DOS utility that allows Microsoft Mail Administrators to automatically:

• Create Postoffice Address List groups.
• Delete Postoffice Address List groups.
• Modify Postoffice Address List groups.
• Reset all Postoffice Address List groups.
• Extract Postoffice Address List group information.