PC Win: Err Msg: STOP: Some Names Could Not Be Matched...

• Microsoft Mail for Windows, versions 3.0b, 3.2, 3.2a, and 3.5

SYMPTOMS

When you try to check a message recipient's name in the Global Address List (GAL), by either clicking the Check Names button or using the ALT+K keystroke, the following error may be displayed:

   STOP: Some names could not be matched to names in the address
   list because they were too ambiguous. Try making the names more
   specific or choose Address to select names from the address list.
   Successfully matched names are underlined.

CAUSE

The error occurs when the GAL contains more than 500 names matching the query.

RESOLUTION

CheckName has a limit of 500 names. The search criteria should be made more specific so the search returns fewer than 500 names.

MORE INFORMATION

For additional information, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q113168
   TITLE     : Err Msg: The Partial Name Is Not Specific Enough...