PC NTMMTA: Err Msg: Can't Update Service...

 Last reviewed: November 30, 1995
Article ID: Q140278
The information in this article applies to:
  • Microsoft Mail Multitasking MTA for Windows NT, version 3.5

SYMPTOMS

If you edit the service in the Microsoft Mail Service Manager, and you try to save the changes, you may get the following error: 

   Error: Can't update service. You many not have the required access to
   perform this operation.
NOTE: Any changes that were made in the Mail Service Manager screen will not be saved.

CAUSE

When you create a service for the Mail Dispatch or External programs using the Microsoft Mail Service Manager, you have to select a Service Account. This account will show up in the service parameters for this account in Control Panel, Services. You can change which account a service uses in Control Panel, Services. Choose the service, and select Startup, Log On As and change the account. Then if you edit the service in Microsoft Mail Service Manager, you will receive the above error.

RESOLUTION

  1. Change the name of the service account in Control Panel, Services back to the service account that was used when you created the service.

    This is the account that shows up when you edit the service using the Microsoft Mail Service Manager.

  2. Delete the service and recreate it.

Additional reference words: 3.50 nt mmta mta
KBCategory: kbenv kberrmsg
KBSubcategory: MailPCNTMMTA

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Last reviewed: November 30, 1995
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