PC Win: MMF Displays No Messages After Integrity Check

Last reviewed: December 15, 1995
Article ID: Q141065

The information in this article applies to:

Microsoft Mail for Windows, versions 3.2 and 3.5

SYMPTOMS

If you do an integrity check on your Mail Message File (MMF), your folders and messages may disappear.

CAUSE

This may happen if the pointers stored in the MMF are corrupt.

RESOLUTION

Create a new MMF with a different name.
From the File menu, choose Import. From this option, the folders and messages will be viewable for import into the new MMF.
Select the folders and messages you want to import to your new MMF.

MORE INFORMATION

For additional information, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE-ID: Q132744
   TITLE     : Description of Mail Integrity Check MAILINT.EXE

   ARTICLE-ID: Q112265
   TITLE     : Using F5 or SHIFT Key to Start Mail Utilities

   ARTICLE-ID: Q96501
   TITLE     : Incorrect Unread Message Count

   ARTICLE-ID: Q112210
   TITLE     : Check MMF Utility Repeatedly Asks to Check MMF

Additional reference words: 3.20 3.50 mail integrity check mmf corrupt
import
KBCategory: kbtool
KBSubcategory: MailPCWin

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Last reviewed: December 15, 1995
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