PC DirSync: Err Msg: NSDA-<process> Missed its Run Window

• Microsoft Mail for PC Networks, versions 3.2 and 3.5

SYMPTOMS

During Directory Synchronization (Dir-Sync), the Dispatch program (Dispatch.exe) may report the following messages on the screen or on the Dispatch.log:

   NSDA-RT Missed its run Window

   NSDA-S Missed its run Window

   NSDA-RR Missed its run Window

CAUSE

These messages are reported when the Dispatch program was unable to run the task according to the scheduled Dir-Sync times T1, T2, or T3. The Dispatch program may not have been running or the postoffice may not have been included in the Dispatch program configuration when the required task was scheduled to run.

RESOLUTION

Ensure the T1, T2 and T3 times are scheduled accordingly. Ensure the Dispatch program and the computer running Dispatch is working and all postoffices are defined in the Dispatch configuration either via the Dispatch.ini or the command line. The postoffice will run in its next scheduled window.

MORE INFORMATION

In versions 3.2, 3.2a, and 3.5 of Mail for PC Networks, the scheduled run window for each Dir-Sync time is 8 hours. If this 8 hour window is missed, these errors are reported to inform the administrators that the postoffice did not participate at the scheduled times.

The processing times, as well as other information, is held in the Process.glb file. You can view the Process.glb file by running the Dssched.exe utility.

The following is an example of a Dssched dump of a Process.glb file:

Record number 1 ID = 1 Requestor sends updates (Dispatch runs NSDA -RT) Current time to run NSDA -RT: Fri Dec 22 16:30:00 1995 Run window is 8 hours (28800 seconds) Time after which this process will not run: Sat Dec 23 00:30:00 1995 If this time is exceeded, an error (missed run window) is recorded. Next scheduled time is used instead of this time. This instance next runs on Fri Dec 29 16:30:00 1995 Process comment: <null>