PC NTMMTA: Err Msg: Setup Has Encountered a Problem.

 Last reviewed: October 25, 1996
Article ID: Q156521
The information in this article applies to:

- Microsoft Windows NT Server version 4.0 

   - Microsoft Mail Multitasking MTA for Windows NT, Version 3.5

SYMPTOMS

When installing the Microsoft Mail Multitasking MTA for Windows NT, Version 3.5, on Windows NT Server 4.0, the setup program halts with the following setup message: 

   Setup has encountered a problem.
   Please report File='COMMON\INF01.C',Line='253' (number may vary) to
   Microsoft Product Support Services.
Setup will then display a box stating that it was unable to complete, and to try again.

The NTMMTA is not successfully installed.

CAUSE

During installation, the setup program for Microsoft Mail Service Manager checks for the NT Server Version 3.51. Any other version is not accepted and setup fails.

NOTE: The Microsoft Mail Multitasking MTA for Windows NT is not supported on Windows 95 or Windows NT Workstation.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Mail Multitasking MTA for Windows NT, Version 3.5. A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Contact Microsoft Product Support Services for more information.

MORE INFORMATION

The same error message is reported when you try to install the Microsoft Mail Multitasking MTA for Windows NT, Version 3.5 from Windows 95 Explorer. For additional information, please see the following article within the Microsoft Knowledge Base: 

   ARTICLE-ID: Q135733
   TITLE   : Errors Installing on Unsupported Platforms

KBCategory: kbsetup kberrmsg kbbug3.50
KBSubcategory: MailNTMMTA
Additional reference words: 3.50



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Last reviewed: October 25, 1996
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