3COM: Information Needed to Troubleshoot the Gateway

Last reviewed: October 20, 1997
Article ID: Q86949
3.00 MS-DOS kb3rdparty kbtshoot

The information in this article applies to:

  • Microsoft Mail Gateway to 3Com 3+Mail, version 3.0

To trace problems with the Microsoft Mail Gateway to 3Com 3+Mail, you need this information:

  • The version of the gateway (should be 3.0, build #10)
  • The version of 3+Share or 3+Open
  • What network drivers are being loaded
  • Any error messages encountered

In most cases, to get the gateway working again, you can simply delete all the temporary files in the MFFPUT, MFFGET, and 3C-OUT directories. Once this is done, you can restart the gateway.


Additional reference words: 3.00 pcmail
KBCategory: kb3rdparty kbtshoot
KBSubcategory: MailGW3Com


THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: October 20, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.