PC Ext: Err Msg: Error on Log File Open

Last reviewed: October 29, 1994
Article ID: Q93564

SYMPTOMS

In version 3.0 of Microsoft Mail for PC Networks, when you redirect the output from the External Mail program (EXTERNAL.EXE) log file to a floppy disk drive, you may see the following two error messages:

   Critical Error has occurred.
   Error on log file open.

CAUSE

The disk in the floppy disk drive is write-protected or there is no disk in the drive.

RESOLUTION

Remove write-protection from the disk or load a disk that is not write- protected in the floppy disk drive, and then restart EXTERNAL.EXE.

Additional reference words: 3.00
KBCategory: kbenv kbusage
KBSubCategory: MailPCExt

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Last reviewed: October 29, 1994
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