PC Win: Appears to Hang When Printing from Shared Folder

Last reviewed: October 31, 1994
Article ID: Q93566

The information in this article applies to:

Microsoft Mail for Windows, versions 3.0, 3.0b, and 3.2

SYMPTOMS

Microsoft Mail for Windows may appear to hang (stop responding) when you print a large message from within a shared folder.

CAUSE

When Mail for Windows prints a message from a shared folder, it makes a temporary copy of the message and sends the copy to the printer without reporting progress to you during the copy phase of the process. If a message is particularly long or contains embedded objects, Mail may appear to be hung while it copies the message.

STATUS

Microsoft has confirmed this to be a problem in version 3.0, 3.0b, and 3.2 of Microsoft Mail for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional reference words: 3.00 3.00b 3.20
KBCategory: kbprint kbbug3.00 kbbug3.00b kbbug3.20
KBSubCategory: MailPCWin

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Last reviewed: October 31, 1994
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