PC DB: Rebuilding Group Folders Changes Folder Type

• Microsoft Mail for PC Networks, versions 2.1 and 3.0

SYMPTOMS

In versions 2.0 and 3.0 of Microsoft Mail for PC Networks, if your postoffice has group folders and you run the FIXIDX.EXE utility to repair the FOLDROOT.IDX file, those group folders are no longer accessible.

CAUSE

The problem occurs because FIXIDX resets group folders to be defined as shared folders in the FOLDROOT.IDX file; however, the folder itself is still set internally as a group folder.

RESOLUTION

Change the byte that defines whether the folder is a group folder or a shared folder to indicate the current status of the folder as a shared folder. FIXIDX removes critical information about the group status, and the folder cannot be restored as a group folder, only as a shared folder.

MORE INFORMATION

The following are detailed steps on how to change the byte to indicate the current status of the folder to be a shared folder:

1. Before you run DEBUG on the XXXXXXXX.FLD file, you must run FIXFLD on that folder.

2. Run DEBUG on the folder in question and change the 49th byte from 02 to 03. For example:

   a. Type the following and press ENTER:

            debug 00000003.fld
   
      b. At the dash prompt, type the following:
   
            e0131
   
         DEBUG displays
   
            xxxx:0131 02
   
         where xxxx will vary from machine to machine.
   
      c. Type the following lines:
   
            03
            w
            q
   
   

The FIXIDX and FIXFLD utilities are included with Application Note WA0641, "Database Maintenance Utilities." You can have this Application Note mailed or faxed to you by contacting Microsoft Product Support Services.