Proxy Services Start to Fail When Documentation Added/RemovedLast reviewed: March 6, 1998Article ID: Q180255 |
The information in this article applies to:
SYMPTOMSWhen you install Proxy Server 2.0 with the documentation and later remove the documentation through Setup, or if you install Proxy Server 2.0 without documentation and later add the documentation through Setup, the proxy services will fail to start. After you restart the server system, the following two messages appear on the logon screen:
- mspadmin.exe - DLL Initialization Failed Initialization of the dynamic link library C:\WINNT\system32\MSPHLPR.dll failed. The process is termination abnormally. - wspsrv.exe - DLL Initialization Failed Initialization of the dynamic link library C:\WINNT\system32\MSPHLPR.dll failed. The process is termination abnormally.Service Control Manager adds the following two event log error entries:
The Microsoft Proxy Server Administration service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. Timeout (120000 milliseconds) waiting for service to connect. CAUSEThe Proxy Server Setup program deletes the Mspclnt.ini file in the Proxy Servers Client folder when the Proxy Server documentation is either installed or removed. This missing Mspclnt.ini file causes the proxy services to fail starting.
RESOLUTIONTo work around the problem, use of the following procedures:
Method OneUninstall and reinstall Proxy Server either with or without the documentation.
Method Two1. Back up the file Mspclnt.ini from the Proxy Servers Client folder. 2. Run Setup to add or remove the documentation. 3. Restore Mspclnt.ini when Setup has finished.
STATUSMicrosoft has confirmed this to be a problem in Proxy Server version 2.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Keywords : pxssetup Version : 2.0 Platform : winnt Issue type : kbbug Solution Type : kbnofix |
================================================================================
© 1998 Microsoft Corporation. All rights reserved. Terms of Use. |