~Mssetup.t\~Msstfqf.t Folder Remains on Hard Disk After Setup

The information in this article applies to:

• Microsoft Office for Windows 95, version 7.0
• Microsoft Excel for Windows 95, version 7.0
• Microsoft PowerPoint for Windows 95, version 7.0
• Microsoft Word for Windows 95, version 7.0
• Microsoft Project for Windows 95, version 4.1
• Microsoft Access for Windows 95, version 7.0

SYMPTOMS

When you run the Setup program for one of the applications listed above, the ~Mssetup.t\~Msstfqf.t folder may be left on your hard disk after Setup is complete.

CAUSE

This behavior only occurs if you run Setup by double-clicking the Setup shortcut in the Microsoft Office folder or by using the Add/Remove Office Programs command on the Office Shortcut Bar menu. This behavior may also occur when you run Setup from the Add/Remove Programs icon in the Windows Control Panel.

This behavior occurs because when you run Setup using one of these methods, Setup must restart your computer in order to delete some files that are created and used temporarily during Setup. However, Setup cannot remove folders from your hard disk while your computer is restarting, therefore the ~Mssetup.t\~Msstfqf.t folder is left on your hard disk.

This behavior occurs when Setup prompts you to restart your computer after Setup, and only occurs when you run Setup in maintenance mode. This behavior occurs when you run Setup using one of the methods described above even if you use the Remove All feature.

WORKAROUND

To work around this behavior, you can use Windows Explorer or My Computer to delete these temporary folders if they still appear on your hard disk after Setup is complete.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.