Disconnect Web Server from Cluster Causes Loss of UPD Updates

The information in this article applies to:

• Microsoft Commercial Internet System, version 1.0

SYMPTOMS

If more than one of your web servers use the same properties database, and you change the settings for your User Properties database, one of the web servers may not get updated.

The first time you run the Setup program for Microsoft Personalization System (MPS), you can select the settings for all the servers. Because the registries of all the servers in the cluster keep a list of all the web servers in the cluster, it makes the administration easier. You change one of the servers, and it will update all the other servers.

However, if one of the servers is removed from the cluster, and you try to administrate the User Properties database, one of the web servers will not get updated.

RESOLUTION

Update to the Microsoft Commercial Internet System (MCIS) Service Pack 1 (SP1).

Use the User Properties Database Administration tool to update the User Properties settings. One of the servers in the registry will not be available, then the MPS Setup program will tell you that the server is not available and ask you if you want to remove that cluster from the server. If at a later point you want to add the server again, reinstall MPS on that server, and during Setup give the name of another MPS server in your cluster.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Commercial Internet System, version 1.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords          : cismps
Version           : 1.0
Platform          : WINDOWS
Issue type        : kbbug